Our service department is composed of factory-certified field service engineers covering the entire Northern Illinois and Northwestern Indiana markets. HFO service engineers specialize only in Haas equipment. Each service engineer drives a fully stocked van so that parts are on hand providing a first call fix rate better than 90%.
We also have an in-house consignment inventory of over 350 different parts so that we may keep our response time, to down machines, better than 95% next day or less. Our service engineers also provide special services such as Preventative Maintenance Programs, 11 Month PM's, Maintenance Classes, Ball Bar Services and Turnkey projects.
To schedule a service call, please fill out the form below. If you have a down machine, please contact us by telephone at 847-258-2850.